Our Members and Guests have been in touch with some wonderful comments, have a read below. 


"I attended a lunch last month with a few colleagues at the VSC and I was so impressed with the safe set up and the creation of the safe environment.  Well done team VSC."

August 2020


"I think the Club has done marvellously - I have no qualms about safety at VSC."

August 2020


"I have no concerns about safety at the Club or London at the moment. I am looking forward to returning to the Club again in the near future. I am sure the Club will bounce back sooner than later."

August 2020


"The way in which the club has kept its membership informed of how the club is coping and dealing with difficulties encountered during Covid-19 is most appreciated and very impressive."

August 2020


"The Club is very professionally run and I cannot imagine it not being run safely during the pandemic.  The staff at the Club are first class and I take my hat off to them."

August 2020


"As a key worker I have been coming to the VSC throughout lockdown. The only reason I continued working in London was because I felt safe staying at the club. Thank you to all the staff who have kept the club going, they have all done a great job."

June 2020


"I have just returned from a 3 night visit to the VSC and would like to say what a lovely experience it was.  All the staff made us very welcome and we were very happy with the measures that have been put into place to deal with COVID 19."

September 2020


"I truly believe that the VSC has been outstanding since its beginning, and that belief has never changed. They have always done their very best through both the best and worst of times. Bravo VSC!"

September 2020


"We’d love to try your new family room! The club is like our second home. Every time we visit the staff are amazing, they even remember our children’s names! The food is unbeatable, we truly love coming."

September 2020


"I have been impressed by what I have read about the Club's Covid-19 re-opening preparations and arrangements."

July 2020


This is our second home!

We love Victory Services Club, its staff and facilities and of course the food. There is always plenty of joy, and we look forward to staying and dining and lunching again in the VSC. We are very lucky to be your members."

August 2020


"We continue to support the club and shall pay for the membership annually for our lives. We do however now live in the US and can only visit once every two years but we will always come to you at any and all opportunities.  You guys are truly the heroes."

September 2020


"I believe that my wife and I were amongst the first members to come up and stay in the Club when you recently re-opened. We are hugely pleased with the Club and are very proud of our membership, having stayed often (with family and friends as guests) since becoming members a couple of years ago."

August 2020


"In recent years I have normally stayed in London on a mixture of business and leisure for around half a dozen occasions per year. I think I only stayed here once last year, but I stayed once in February and again this weekend.

I would like to say what a pleasure it has been on each occasion. You have some terrific staff who are unfailing polite and helpful."

September 2020


"Just a short note after staying at VSC this week for the first time since I was last there the week before lockdown.

Primarily just to say thank you to you and the team for an excellent stay. I was there with colleagues and we all felt secure, as it was clear your safety measures were thorough, the staff were welcoming and extremely professional throughout our stay as usual."

August 2020


"I head up a big operation as well so know how important feedback can be so thought I would take a few minutes to message you.

In summary I think the standard of service in all aspects at the club is outstanding. You and the team should be very proud of being able to maintain such an excellent service during these difficult times. Well done and please pass on my thanks to everyone working at the club."

September 2020


"My wife and I had the opportunity to stay at the Club over last weekend – our first-time since lockdown.  I just thought I’d let you have some feedback on our experience.  As expected, we were looked after extremely well by your friendly, efficient and cheerful staff.  Indeed, it was brilliant to see so many of our VSC friends once we had mutually worked out who we were behind our face-coverings. 

August 2020


"We appreciated the sensible anti-COVID precautions you have put in place. As it happens, I have over 40 years of experience working in disease prevention, investigation and control, and am currently working in that capacity with my local Ambulance Service (for whom I am a Public Governor).  I have seen the two extremes of such precautions across many organisations:  the minimalist approach (which has little or no utility and is merely a ‘box-ticking’ exercise and the ‘over the top’ approach which puts excessive measures into place.  This actually heightens concern amongst people and does NOT encourage compliance.  I noted that your arrangements were comprehensive, clear and achievable. I also noted a very high level of compliance with the precautions, which is probably associated with my previous observation. 

As always, we were well fed (and ‘watered’) and the accommodation was excellent."

August 2020


"I think the communications from VSC during this difficult time have been excellent. Given all the safety measures in place, I would certainly not hesitate to stay at VSC as it appears to be one of the safest places to be in London!"

October 2020


"After a period of 4 months since my last visit, and having read the document outlining the procedures you had put in place to keep us all safe, I was reasonably confident that I would not regret my decision to travel down. What I did not expect was the absolutely fantastic and very genuine welcome from every member of staff that I spoke to. It can only be described as 'meeting long lost family'. Add to that, I 'm not the only one that felt that."

August 2020


"I can only describe my welcome at the club as really amazing, from the porters greeting me at the door, the reception staff and the delightful deputy food and beverage manager in the dining room and everyone welcoming me back to the club with such genuine pleasure. It was so good to feel so welcomed."

October 2020


"It was very clear that the Club management and staff had taken great care to make the Club both a safe and welcoming place for guests. The staff were very helpful throughout and the 2 evening meals were most enjoyable."

October 2020


If you would like to leave us some feedback, please email marketing@vsc.co.uk.

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