How can I speak to a member of Membership staff?

If you would like to speak to a member of staff from the Membership Team, please telephone us on 020 7723 4474, extensions 302 or 355.  Please be aware that the Membership Office is open from 9am to 5pm , Monday to Friday.  If all lines are busy or if you phone out of opening times, our answer phone will take a message for you and we will return your call as soon as we can.

If I'm currently serving, can I become a member of The Club?

Yes.  If you are in the Serving Armed Forces you can become a member for free, and so can your spouse. 

When are the subscription rates going to increase?

Membership rates increased on the 1st January 2006.

How can I pay annual subscriptions?

Direct Debit is our preferred method of payment for existing members (this method only applies to UK bank account holders.) However, we accept Cash, Cheques, Postal Orders, International Money Orders, Mastercard, American Express, Delta, Switch and Visa.

Can I give you credit/debit card details via e-mail?

You can email through your credit card details, please be aware that we need the card number, and expiry date or issue number.

When are my subscriptions due for renewal?

Exactly 12 months on from when you join. For example, if you joined in March 2006, you would be due to renew in March 2007. Please note that Membership of The Club is continuous from year to year, unless a Member submits a letter of resignation prior to their renewal date.

Will I be sent a reminder about the annual subscription?

Reminders are sent a month after the due date.

What is Club Talk?

The Club Newsletter for members about Membership and Club issues.

When does Club Talk get sent out?

Twice a year, usually all members will be sent a copy in April and September.

Can I join the Club if my parents or children serve, or have served, in the Forces?

Yes. The Victory Services Club launched Family Membership in 2005. A Family Membership can be used by parents and children, over 18 years of age, of current  and previous Club members as well as current and retired  Armed Forces/Reservist personnel.

How soon after joining will I receive my membership card?

A printing company produces the cards for us and we place our orders in 3-4 weeks. They usually take approximately two weeks to despatch the cards after this. However, you will be issued with a temporary membership card which can be used until you receive your permanent membership card.

What is joint membership?

A serving person or ex-service person can enjoy joint membership with their spouse or partner only.

Do I have to have joint membership if I want my partner to stay with me?

No. Your partner is able to stay with you as a guest. Each member is entitled to bring up to four guests with them  to stay at the Club.

Can I bring guests to the Club?

Yes. Each member is entitled to bring up to four guests into the Club. These guests could be adult children, spouses, relatives or friends.

Do I have to be with my guests for them to use the Club?

No. Your guests can be accommodated in your absence. To make a reservation for an unaccompanied guest you need to make a reservation by letter or fax, giving the surnames & initials of your guest, dates and types of accommodation required including, most importantly, your membership number and signature.

Do we have a reciprocal arrangement with any other Clubs?

Yes, 8 Affiliated Clubs
Royal Scots Club in Edinburgh, Scotland.
Marines' Memorial Club in San Francisco, USA.
United Service Club in Brisbane, Australia.
The Royal Automobile Club of Australia, Sydney, Australia
Soldiers', Sailors', Marines' & Airmens Club, New York
The Royal Canadian Military Institute, Toronto
The Royal Commonwealth Society (MALAYSIAN BRANCH)
Club Prince Albert (Bruxelles).

What is the procedure for staying in one of our Reciprocal Clubs?

You may book accommodation direct with the Club you wish to visit, and then please contact the Membership department here and we will issue you with a letter of introduction.